Privacy Policy

Effective Date: April 27, 2025

At Africa Wellness Retreats, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our content, or participate in our retreats and services.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  Name, email address, phone number, mailing address, emergency contact information, and other details provided when you register for a retreat, join our mailing list, or contact us.

• Health and Wellness Information:
  We may collect limited health-related information necessary to ensure your safety during retreats (e.g., allergies, medical conditions, dietary restrictions).

• Payment Information:
  When you book a retreat, payment information (such as credit card details) is processed securely through third-party payment gateways. We do not store your financial information on our servers.

• Technical Information:
  Including IP address, browser type, pages visited, time spent on our site, and other analytics to help us improve user experience.

2. How We Use Your Information

We use your information to:

• Process retreat registrations and bookings.

• Communicate important updates about your retreat or our services.

• Personalize your retreat experience to meet health and wellness needs.

• Improve our website, offerings, and customer service.

• Send occasional newsletters, promotions, or wellness insights (you can unsubscribe anytime).

• Comply with legal obligations.

3. Sharing Your Information

We only share your personal information when necessary:

• Service Providers:
  We may share limited information with trusted service providers (e.g., payment processors, travel partners) who assist in delivering our retreats.

• Legal Requirements:
  We may disclose your information if required by law or if necessary to protect our legal rights.

• Consent:
  We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

4. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

All sensitive data (such as health or payment information) is encrypted and transmitted securely.

5. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request deletion of your information.

• Withdraw consent for marketing communications at any time.

• Request a copy of the data we hold about you.

To exercise these rights, please contact us at info@africawellnesssafaris.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve user experience.

• Analyze website traffic and performance.

• Remember preferences for future visits.

You can manage cookie settings in your browser. Disabling cookies may affect some features of our site.

7. International Users

If you are accessing our services from outside the United Kingdom or Africa, please be aware that your information may be transferred to, stored, and processed in countries where our servers are located.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Africa Wellness Retreats
Phone: +44 7935 365602
Email: info@africawellnesssafaris.com